Week of May 2nd - 8th / Sun - 11:00 am - 06:00 pm / Mon - Sat - 10:00 am - 06:00 pm

FAQ

General

Q: ARE PETS ALLOWED?>

A: Yes, we are a pet friendly center.

Q: IS THERE A LOST & FOUND?>

A: Yes, Lost and Found is located at Customer Service. Our phone number is 252-441-5634.

Q: HOW DO I CONTACT CUSTOMER SERVICE?>

A: Customer Service can be reached at 252-441-5634

Q: WHERE IS CUSTOMER SERVICE?>

A: Customer Service is located in Suite 45, between Talbots, Nautica Factory Store and the Rest Rooms.

Q: WHAT STORES DO YOU HAVE?>

A: Outlets Nags Head has more than 20 brands with savings up to 70% off. For a full list of stores, visit outletsnagshead.com.

Q: WHAT ARE YOUR HOLIDAY HOURS?>

A: Holiday Hours may vary, please visit our website at outletsnagshead.com

Q: HOW DO I CONTACT THE MANAGEMENT OFFICE?>

A: The Management Office can be reached at 252-441-5634 or visit outletsnagshead.com

Q: CAN I PURCHASE CENTER GIFT CARDS? >

A: No, we do not offer Center-wide gift cards, but you may purchase gift cards from the individual stores

Q: WHAT ARE YOUR HOURS?>

A: Jan- May Hours are 10am-6pm Monday-Saturday/ 11am- 6pm Sunday/ June-Dec Hours are 10am- 7pm Monday- Saturday/ 11am- 6pm Sunday

Q: WHERE IS THE MANAGEMENT OFFICE?>

A: Management Office is located in Suite 45, between Talbots, Nautica Factory Store and the Rest Rooms.

Q: WHERE CAN I FIND JOB OPENINGS?>

A: Visit our employment opportunities page https://www.outletsnagshead.com/jobs/ for a complete list of current job openings

Amenities

Q: DO YOU HAVE WIFI? >

A: Our center provides free WIFI called Nags Head Guest WIFI and does not require a password

Q: IS THERE A MOVIE THEATER?>

A: No, I am sorry our center does not offer a movie theater.

Q: ARE STROLLERS AND WHEELCHAIRS AVAILABLE?>

A: Our stroller and wheelchair are both complimentary are available at Customer Service on a first come first serve basis

Q: IS THERE A PLAY AREA FOR KIDS?>

A: No, we do not offer a play area at our center.

Q: ARE THERE FAMILY RESTROOMS?>

A: No, I am sorry our center does not have family restrooms.

Q: WHERE ARE THE RESTROOMS?>

A: Restrooms are located near Customer Service between Talbots and Nautica Factory Store.

Q: DO YOU HAVE ELECTRIC CAR CHARGING STATIONS?>

A: Yes, we provide an electric car charging station in our parking lot across from the Terrace Area.

Q: IS THERE A BANK OR ATM? IF SO, WHERE?>

A: We have an ATM near the Book Warehouse, Suite 63

Q: WHERE CAN I CHARGE MY CELL PHONE?>

A: We provide a cell charging station on the south side of the Terrace.

Q: DO YOU HAVE A FOOD COURT?>

A: No, we do not have a Food Court at our Center.

Q: DO YOU OFFER COUPON BOOKS?>

A: Yes, Insiders' Guides may be picked up at Customer Service located between Talbots, Nautica Factory Store and the Rest Rooms

Q: WHO CAN I CONTACT ABOUT OPENING A BUSINESS IN THE CENTER?>

A: Contact the General Manager, Kate Creef for business inquiries: call 252-441-5634 or email kate.creef@outletsnagshead.com

Transportation & Parking

Q: WHERE CAN I FIND PARKING?>

A: Our Parking Lot is located in front of the shops off of Hwy 158.

Q: IS VALET PARKING AVAILABLE?>

A: No, we do not provide valet parking.

Q: WHAT PUBLIC TRANSPORT OPTIONS ARE AVAILABLE?>

A: No, we do not have public transport available.

Q: IS THERE A LYFT OR UBER AREA?>

A: No, we do not have a Lyft or Uber area available.

Q: HOW DO I GET TO YOUR CENTER?>

A: We are located at 7100 S. Croatan Hwy in Nags Head off of Hwy 158 at Mile Post #16.5

Q: DO YOU OFFER RV PARKING?>

A: No, we do not offer RV Parking at the center

Q: DO YOU OFFER OVERNIGHT RV PARKING?>

A: No, we do not offer overnight RV Parking at the center